Frequently Asked Questions

We created nanobar with the goal to give a voice to the sober revolution! We are here to bring you all your favorite non-alcoholic & functional beverages all in one place. Our mission is to bring you the largest variety of non-alcoholic beverages, at the best prices and to deliver you as fast as possible (we average 3.1 Days from order to delivery! Last updated 3/10/22).

We deliver all our products nationwide except our nonalcoholic beer to Michigan, Nebraska, Kansas, Idaho, Mississippi, Georgia & South Carolina due to state regulations.

You will automatically received a tracking number via email once you completed your purchase.

In order to make our shipping Carbon Neutral we use Carbon Offsets. Imagine making a mess, let’s say spilling a can of paint. But you don’t know how to clean up paint, or you just don’t want to. So instead of cleaning it yourself, you pay someone to clean up a different can of spilled paint somewhere else, or to prevent another paint can from being spilled. The paint you spilled is still there. But the number of total paint cans spilled in the world is the same as before you spilled yours. This is what carbon offsets are like for the carbon dioxide (CO2) emissions we release into the atmosphere.

The good news is that this is a crude analogy. In the paint can scenario, you’d still be side-stepping spilled paint and would never see the benefit of your remote cleaning. Pulling carbon from the atmosphere, however, is different, because it’s beneficial to the entire planet, regardless of where in the world it happens. To be clear, offsets are not a replacement for taking actions to reduce our carbon footprint—they are a last resort to compensate for emissions we can’t currently avoid. nanobar shipping carbon offsets are provided by Pachama.

Go check out our shipping + returns page for more information

All our orders are processed as quickly as possible to ensure we provide you with the best service possible. However, if you need to modify your order email us at info@nanobar.us. We will do our very best to accommodate your request. All orders are non-cancellable we do however offer returns, please see our return policy for more information.

We proud ourselves in having the fastest delivery time in the non-alcoholic industry for the most affordable price (usually much faster and cheaper than Expedited shipping). Orders placed before 12PM (MST) will ship same day, for orders that are placed after 12PM, these orders will be fulfilled by next business day and delivered within 2 days after the order is fulfilled. nanobar+ 2-Day Delivery is offered for free to nanobar+ members and is also available for a fee to non-members on any orders.

As one can imagine, shipping a case of NA wine over the country is expensive, and couriers do penalise certain overweight items. In order for our cases of non-alcoholic wines to get safely to you, an added charge will automatically be added to your cart with certain overweight items or orders, this only concerns glass bottles in quantity threshold of 6 or 12. This surcharge covers a professional (alcohol free!) wine shipping box, handling, couriers overweight surcharge & insurance. This surcharge allows us to be able to still offer you free shipping even on overweight items at a fraction of the cost (e.g. on a case of 12 bottles the surcharge is only $2.91 per bottle). nanobar+ members do not pay the surcharges. 

We love to hear from you! Just send us an email at info@nanobar.us and a member of our team will be happy to answer any questions!

nanobar.us only carries non-alcoholic beverages (NA), all the beverages have <0.5% ABV.

Do not consume drinks sold on nanobar if you are under 18, have a medical condition, or are taking SSRIs. If you are breastfeeding, pregnant or may become pregnant we recommend that you consult with a health professional.

No, each drink is less than 0.5% alcohol by volume. For example, if you drink non-alcoholic beer you’d need to drink 8 non-alcoholic beers in under 5 minutes to reach near the same alcohol level as 1 regular beer. Your body processes the small amount of alcohol so quickly that it’s nearly impossible to reach a considerable level of intoxication, even when drinking large volumes. Basically, you’ll get sick from drinking so much water before the alcohol matters much.

Memberships & Subscriptions

nanobar+ is our membership program, it is the largest non-alcoholic club, it combines great members pricing with free & fast delivery, learn more by clicking here.

You can edit your nanobar+ membership on your customer portal, you can access it by clicking on "account" or here. If you have purchased a membership but not created an account yet simply signup using the same email adress that you used for your subscription purchase.

If you have purchased your nanobar+ subscription after checkout (from a pop-up window offer) and have not set up your account yet, you can so do by clicking here.

You can edit your subscription on your customer portal, you can access it by clicking on "account" or here.

Need help accessing your "Subscribe & Save" subscription? Click here.